Shipping & Delivery

Shipping & Delivery

• Before placing your order, please ensure all delivery information is correct to avoid delays.

• Shipping fees are calculated automatically at checkout based on your selected governorate.

• Orders are typically delivered within 3–5 business days across Egypt.

• You may inspect your order upon delivery in the presence of the courier to ensure it matches your request.

• Delivery times may vary during sales or national holidays.

For details about our full shipping terms, please Learn more.

Returns & Exchanges

• Before requesting an exchange, make sure the item is unworn, unwashed, and in its original packaging.

• Exchanges are available within 14 days of receiving your order.

• Returns are not accepted; only exchanges are allowed under the stated conditions.

• You can try your order when the courier arrives. If it’s not suitable, you may return it immediately and pay the shipping fees.

• Please receive or return the full package; partial returns are not accepted.

For more information on our return and exchange process, please Learn more.